Important Agencies and Contact Information

I wanted to dedicate an entire blog entry to important agencies in our area. These are valuable resources, so keep the phone numbers handy in case you need them in the future. Although these organizations are based in Allegheny County, you can still call them to find similar resources closer to where you live. As always, if you or someone you know is experiencing a mental health emergency, please immediately call 9-1-1 or go to the closest emergency room.

re:solve Crisis Network

Address: 333 North Braddock Avenue, Pittsburgh, PA 15208

Phone: 1-888-796-8226


A crisis can happen to anyone at any time; re:solve has made its mission to serve people in these critical moments. The organization is known for being available, “any day, any time, for any reason.” I have this number memorized and pass it out like candy. If someone in your life is experiencing a crisis, re:solve could be a wonderful resource for them.

National Suicide Prevention Lifeline

Phone: 1-800-273-TALK (8255)


The NSPL also offers free online chatting for anyone in crisis:


Address: PO Box 2675, Harrisburg, PA 17105

Phone: 1-800-932-0313


Pennsylvania’s Department of Human Services is a vital resource for protecting children. You can make anonymous calls to ChildLine 24 hours a day, so there is no reason to wait if you have any suspicion that a child is being neglected or abused. Did you know that if you care for or have regular contact with children you might be required by law to report suspected abuse? To find out whether you are a mandated or permissive reporter, please contact Pennsylvania’s Department of Human Services at 1-800-692-7462.

Elder Services

Address: Birmingham Towers, 2100 Wharton Street, Second Floor, Pittsburgh, PA 15203

Local Phone:  412-350-6905 or 1-800-344-4319

State Phone: 1-800-490-8505


Allegheny County’s Department of Human Services offers resources for its aging population. This resource offers options for independent living, long-term care, and protection from neglect or abuse.

National Dating Abuse Hotline (loveisrespect)

Phone: 1-866-331-9474

Text: “loveis” to 22522


loveisrespect is a national dating abuse hotline. The website offers definitions of consent, information about abuse, and how to get help. Individuals can call, text, and even chat online with someone ready to offer support.

Pittsburgh Action Against Rape (PAAR)

Address: 81 South Nineteenth Street, Pittsburgh, Pa 15203

Phone: 1-866-END-RAPE (1-866-363-7273)


PAAR offers a 24 hour hotline which is free and confidential. In addition to helping individuals in crisis, PAAR also offer resources, information, training, and specific trauma counseling. For more information, take a look at the services listed on the website.

Women’s Center and Shelter of Greater Pittsburgh

Mailing Address: P.O. Box 9024, Pittsburgh PA 15224

24 Hour Hotline: 412-687-8005 or 1-877-338-8255 (toll free number)

Non-Emergency Phone: 412-687-8017


WCS Pittsburgh offers a 24/7 hotline as well as resources such as: programs for children and adults of all ages, safety apps, and tips to increase your safety.

National Domestic Violence Hotline

Address: PO Box 161810, Austin, Texas 78716

Phone: 1-800-799-7233


From a 24/7 hotline to resources on firearms, statistics, and legislation, this organization offers it all. Please remember that websites you visit can be tracked.

Pennsylvania Coalition Against Domestic Violence

and how to get a Protection From Abuse (PFA) order

Phone: 1-800-799-SAFE (7233)


Allegheny County:

The following is copied from Allegheny County’s website (link above):

“To obtain a PFA, go to the Allegheny County Family and Juvenile Court facility, 440 Ross Street, Room 3030, between 9 and 11 a.m. weekdays. You will see the judge at 1 p.m. to request the order. The court’s PFA coordinator and legal advocates will be available to assist you. Neighborhood Legal Services Association (NLSA), which provides free legal service, can provide an attorney to represent most plaintiffs (you) at the final PFA hearing approximately one week later, but you must stay after your 1 p.m. hearing to apply for the free lawyer.

When Family division is closed on weekday nights or weekends, an Emergency Protection From Abuse Order is available through Night Court, 660 First Avenue, downtown Pittsburgh (next to the new jail), 412-350-3240. You can also get one from your local District Justice after 11:00 a.m. weekdays.”

National Link Coalition

Phone: 1-856-627-5118


To find a shelter which also accommodates pets:

The Link is a coalition of professionals who see animal abuse as “the tip of the iceberg” and often the first sign of other family and community violence.


Address: 2644 Banksville Road, Pittsburgh, PA 15216

Phone: 866-583-6003


FamilyLinks has a plethora of services to offer: addiction and mental health care, special needs planning, housing for youth at risk of neglect or homelessness, and more.

Published by Jessica Gage, MA, LPC, NCC

I am a Licensed Professional Counselor in the Commonwealth of Pennsylvania (license #PC007550) and a National Certified Counselor.

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